Validity Guarantee
- Invoices are valid for products delivered or work completed
- They are not pledged to another creditor
- Invoices are collectible
Credit Control and the Collection of Debts:
- Invoices are issued stating that our terms of business are strictly 14 days from the date of the invoice.
- Invoices are raised promptly in respect of income due to the company.
- Action is taken to collect overdue debts in accordance with the company’s procedures for debt recovery.
- If payment has not been made after 14 days of invoice a statement is sent out to the Customer’s Contact.
- If payment has not been made after 21 days, a second statement to be sent, with a follow up telephone call to those customers with a poor payment history.
- If payment has not been made after 28 days, a third statement to be sent, and chased by telephone. A block is put on the customer unless a plan to make payment or an agreement for receiving payment has been reached.
- If payment has not been made within 30 days of chasing, we authorize a solicitor to act.